Terms of Service

1. Agreement to Terms

By accessing and using ZORO Digital Marketing Agency's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website located at our domain and our services (together, the "Service") operated by ZORO Digital Marketing Agency.

2. Services Description

ZORO Digital Marketing Agency provides comprehensive digital marketing services including but not limited to:

• Search Engine Optimization (SEO)
• Pay-Per-Click (PPC) Advertising
• Social Media Marketing
• Content Marketing
• Email Marketing
• Web Design and Development
• Mobile App Development
• Web Application Development

Service specifications, deliverables, and timelines will be outlined in individual service agreements or proposals.

3. Payment Terms

Payment terms vary by service package and will be specified in your service agreement. Generally:

• Monthly services require payment in advance
• Project-based services may require partial payment upfront
• Late payments may incur additional fees
• Refund policies are outlined in individual service agreements

All prices are subject to change with 30 days notice for ongoing services.

4. Client Responsibilities

To ensure successful service delivery, clients agree to:

• Provide accurate and complete information
• Grant necessary access to accounts and platforms
• Respond to requests for information in a timely manner
• Review and approve deliverables within agreed timeframes
• Comply with all applicable laws and regulations
• Maintain confidentiality of proprietary information

5. Intellectual Property

Ownership of intellectual property created during our engagement will be specified in individual service agreements. Generally:

• Client retains ownership of their existing intellectual property
• ZORO retains ownership of proprietary methodologies and tools
• Work products created for clients become client property upon full payment
• ZORO may use anonymized case studies for marketing purposes

6. Confidentiality

Both parties agree to maintain confidentiality of sensitive information shared during the course of our business relationship. This includes:

• Business strategies and plans
• Financial information
• Customer data and lists
• Proprietary processes and methodologies
• Any information marked as confidential

7. Limitation of Liability

ZORO Digital Marketing Agency's liability is limited to the amount paid for services in the preceding 12 months. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Third-party platform changes or policies
• Results that depend on factors outside our control

8. Termination

Either party may terminate services with written notice as specified in the service agreement. Upon termination:

• Client remains responsible for payment of services rendered
• ZORO will provide transition assistance as agreed
• Confidentiality obligations continue indefinitely
• Each party will return confidential materials

9. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction where ZORO Digital Marketing Agency is incorporated. Any disputes will be resolved through binding arbitration or in the courts of competent jurisdiction.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms. We will notify clients of material changes via email when possible.