Security Policy

Our commitment to protecting your data and maintaining a secure platform

Our Security Commitment

At ZORO Marketing, security is fundamental to everything we do. We implement industry-leading practices to protect your data and maintain the trust you place in us.

Security Practices

Data Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

Access Control

Role-based access control (RBAC) ensures only authorized personnel can access sensitive data.

Regular Audits

We conduct regular security audits and penetration testing to identify vulnerabilities.

Secure Infrastructure

Our infrastructure is hosted on enterprise-grade cloud platforms with SOC 2 compliance.

Monitoring & Logging

24/7 monitoring and comprehensive logging help us detect and respond to threats quickly.

Employee Training

All team members undergo regular security awareness training and follow strict protocols.

Vulnerability Disclosure Policy

We appreciate the security research community and encourage responsible disclosure of any vulnerabilities you may discover.

How to Report

Send vulnerability reports to:

security@zoromarketing.com

What to Include

  • Detailed description of the vulnerability
  • Steps to reproduce the issue
  • Potential impact assessment
  • Any suggested remediation steps
  • Your contact information for follow-up

Response Timeline

48h
Initial acknowledgment
7 days
Status update
90 days
Disclosure timeline

Scope

In Scope

  • • zoromarketing.com and all subdomains
  • • API endpoints
  • • Authentication systems
  • • User data handling
  • • Payment processing flows

Out of Scope

  • • Social engineering attacks
  • • Denial of service attacks
  • • Physical security issues
  • • Third-party services we integrate with
  • • Spam or phishing campaigns

Safe Harbor

We will not pursue legal action against security researchers who:

  • Act in good faith
  • Avoid privacy violations
  • Do not destroy or modify data
  • Report findings promptly
  • Give us reasonable time to remediate
  • Do not access accounts without permission

For general security inquiries or to report non-urgent issues:

Contact Us

Last updated: January 2025